GENERAL:
Orders placed by 2:00 p.m. Central Time are shipped same day (Monday - Friday, excluding holidays), otherwise next business day. Orders placed using money order may be held until payment has cleared through our bank. PayPal payments must be made immediately upon finalizing your order. PayPal orders will be deleted after 24 hours if payment has not been received. Winning orders for Trunk Show and Auction purchases are not actually won until payment has been received. Auntie's Beads recommends not using PayPal on an order that includes products from our Trunk Shows, Auctions and Finished Product as PayPal often takes too long to process.
Standard U.S. Shipping
USPS does not guarantee delivery times. Auntie's Beader's Advantage Club offers free standard shipping to members. Estimated delivery time is 3 - 10 business days. Standard US Shipping only applies to continental US.
USPS does not guarantee delivery times. Available for U.S. orders 6 ounces and above, Rates vary based on weight and destination. Estimated delivery time is 3 - 6 business days.
Like Two Day shipments below, but guaranteed for three day delivery after shipment date. Note that this is not considered an Express service and during certain days near holidays UPS only picks up for Express services (Two Day or Next Day).
Next Day orders are sent standard UPS Next Day, at the carrier-calculated rate. You will receive your order one business day following shipment date. Saturday deliveries are an extra charge and must be specifically requested in the Special Instructions. Next Day Air Saver is guaranteed by end of day on the designated date.
INTERNATIONAL:
Auntie's Beads is not responsible for the customs, duty, or brokerage fees on global orders. If an order is refused, the customer is responsible for return shipping charges. Shipping will not be refunded for most returned packages.
First Class International:
International packages under four pounds may be shipped First Class International. Auntie's Beads is not responsible for the customs, duty, or brokerage fees on first class orders. If an order is refused, the customer is responsible for return shipping charges. Shipping will not be refunded for most returned packages. Shipped via USPS, delivery time varies and can take up to three weeks. Delivery time is not guaranteed.
UPS Ground Map
Design Questions:
Newsletter Questions:
Order Questions:
designer@auntiesbeads.com
newsletter@auntiesbeads.com
customercare@auntiesbeads.com