Q:I ordered this cabochon on my order # AB-193805 that I just received today, 8/23. I am very disappointed with how thin this cabochon is. And it is not smooth or level on the underside. It is 2mm thick on part of it and is 2 1/2mm on the other part. Is this cabochon supposed to be only 2 to 2 1/2mm thick?
A: It is a natural shell and it very well may have some difference in the shape and thickness, because it is natural the shell is thin, as it is a thin layer. If you are not happy with it you may ask customer service for a RMA.
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